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REFUND POLICY

At Andrew Acres Farm, we strive to provide a pleasant and memorable experience for all our visitors. To ensure clarity, this Refund Policy outlines the terms and conditions regarding bookings, deposits, cancellations, and refunds for farm visits and farm stays.

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1. Farm Visits

1.1. Booking and Deposits

  • All farm visits require a booking to be confirmed in advance.

  • A deposit is required at the time of booking to secure your spot. The deposit amount will be communicated during the booking process.

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1.2. Cancellation and Refunds

  • Cancellations made 72 hours or more before the scheduled visit are eligible for a full refund of the deposit.

  • Cancellations made less than 72 hours before the scheduled visit are non-refundable.

  • If you need to reschedule, please contact us at least 72 hours in advance. Rescheduling is subject to availability and does not guarantee a refund if unavailable.

  • In the event of cancellation by Andrew Acres Farm (e.g., due to inclement weather or unforeseen circumstances), you will receive a full refund or the option to reschedule.

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2. Farm Stays

2.1. Booking and Deposits

  • Reservations for the farm stay require a deposit at the time of booking. The deposit amount will be specified during the reservation process.

  • Full payment is required 7 days prior to the scheduled stay.

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2.2. Cancellation and Refunds

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  • Cancellations made 7 days or more before the check-in date are eligible for a full refund of the deposit.

  • Cancellations made less than 7 days but more than 48 hours before the check-in date will incur a 50% cancellation fee of the deposit amount.

  • Cancellations made 48 hours or less before the check-in date are non-refundable.

  • Guests who fail to arrive without prior notice ("no-shows") will not be eligible for a refund.

  • If Andrew Acres Farm must cancel a reservation due to unforeseen circumstances, guests will receive a full refund or the option to reschedule.

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3. Refund Processing

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  • Refunds will be processed using the original payment method.

  • Please allow 7-10 business days for the refund to reflect in your account.

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4. Contact Us

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If you have questions or concerns about this Refund Policy, please contact us:

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Phone: 928-499-8077
Email: andrewacresfarminfo@yahoo.com
Address: Chino Valley, Arizona

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Thank you for your understanding and cooperation. We look forward to welcoming you to Andrew Acres Farm!

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